Shipping policy

Trade Name: CarExtraz
Phone: +32 470 92 78 66
Email: info.carextraz@gmail.com
Address: Boulevard Edmond Machtens, 1080 Brussels, Belgium

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Processing Time

All orders are processed within 1–3 business days after payment confirmation. You will receive a confirmation email once your order has been shipped, including a tracking number for your convenience.

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Shipping Time

• Belgium & EU Countries: 3–7 business days

• International Orders: 7–15 business days (depending on destination)

Delivery times may vary slightly during holidays or due to customs delays.

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Shipping Partners

We work with trusted carriers such as DHL, UPS, and local postal services to ensure safe and timely delivery of your products.

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Order Tracking

Once your order is shipped, you will receive an email with a tracking link to monitor your delivery status in real-time.

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Shipping Charges

• Standard Shipping: Calculated at checkout based on location and product weight.

• Free Shipping: Available on orders above a specific amount (if applicable).

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Lost or Delayed Packages

If your package is delayed or lost in transit, please contact us at info.carextraz@gmail.com with your order number. We will investigate and help resolve the issue as quickly as possible.

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Customs & Duties

International customers are responsible for any customs fees, import taxes, or duties that may apply in their country